Terms of Service

1. Access and Management of Client Accounts

• Platform Access: Nico SEO LLC may request limited access to your website, hosting, or content management platform to perform SEO services. For clients under Meta or Google Ads management, Nico SEO may require Business Manager or sub-account access to create and monitor campaigns.
• Client Accuracy: Clients are responsible for ensuring that all information and credentials provided are accurate. Nico SEO LLC is not liable for delays or issues caused by incorrect or incomplete information.
• Security: Nico SEO LLC will safeguard all access credentials and use them solely for the services specified in the client agreement.
• Website Disclaimer: Nico SEO LLC is not responsible for pre-existing or unrelated technical issues on client websites or hosting environments, including plugin errors, downtime, or SSL lapses.
• Access Termination: Upon contract completion or termination, clients may revoke access, and Nico SEO LLC will discontinue service-related activity.

2. Service Cycle & Scheduling

• Rolling 30-Day Cycles: All services operate on rolling 30-day cycles aligned to the client’s designated Service Cycle Start (e.g., 1st, 7th, 14th, or 21st). Each cycle includes planning, creative production, campaign management, and reporting.
• Campaign Continuity: Ad campaigns may overlap calendar months to preserve Meta learning and SEO compounding. This overlap does not change billing or cycle dates.
• Delays: Nico SEO LLC is not liable for delays caused by third-party outages, ad platform moderation, or client inaction.

3. Contract Term & Termination

• Initial Term: All agreements carry an initial six-month term designed to allow SEO and ad systems to fully build, learn, and compound.
• Minimum Commitment: The first three months are a minimum commitment period. If a client cancels, pauses, or requests service termination before completing the first three months, all remaining labor from that initial three-month period becomes immediately due and payable.
• Early Termination (Months 4–6): If termination occurs after the third month but before six months, client agrees to remit 30% of the remaining contracted labor balance as an early termination fee.
• Auto-Renewal: After six months, the agreement continues month-to-month unless canceled with thirty (30) days written notice.
• Cancellation: Cancellations must be submitted via email to contact@nicoseo.com at least 30 days before the next billing cycle.

4. Payment Terms

• Payment Method: All payments are processed via ACH debit through Nico SEO LLC’s approved processor or bank.
• Timing: Payments are drafted 7–10 calendar days before the client’s Service Cycle Start date each month.
• Authorization: Clients must complete and sign the official ACH Authorization Form prior to service commencement.
• Non-Payment: If payment fails or funds are unavailable, services will pause until resolved. Two consecutive failures will convert the account to prepay-only status.
• NSF Fees: Returned or failed ACH debits may incur a $25 NSF fee per occurrence.
• Ad Budgets: When ad budgets are processed through Nico SEO, funds will be allocated directly to Meta Ads. Ad spend is non-refundable once campaigns are live.

5. Refund & Credit Policy

• No Pro-Rated Refunds: Payments for services already rendered, scheduled, or in progress are non-refundable.
• Ad Spend Refunds: Once ad dollars are spent through Meta or Google, they are non-refundable.
• Prepaid Cycles: Prepaid service cycles are non-refundable after campaign or production work begins.

6. Performance Disclaimer

Nico SEO LLC will employ best practices for SEO and advertising management. However, specific performance outcomes, including leads, sales, or rankings, cannot be guaranteed due to external factors such as market competition, search algorithm updates, and platform policies.

7. Client Responsibilities

• Timely Material Submission: Clients must provide requested materials, approvals, and access promptly to avoid delays.
• Content Accuracy: Clients are responsible for ensuring all information and creative assets provided are accurate and lawful.

8. Indemnification

Client agrees to indemnify and hold harmless Nico SEO LLC from any claims, damages, or losses arising from the use of services, including but not limited to copyright or trademark disputes and advertising content violations.

9. Limitation of Liability

Nico SEO LLC’s total liability for any claim related to its services shall not exceed the total amount paid by the client during the three (3) months preceding the claim. Nico SEO LLC is not liable for indirect, incidental, or consequential damages.

10. Data Security

Nico SEO LLC will take reasonable precautions to protect client data but is not liable for breaches or losses caused by third-party systems, hosting, or ad platforms.

11. Force Majeure

Nico SEO LLC is not responsible for any failure or delay in service due to circumstances beyond its control, including natural disasters, internet or platform outages, or governmental restrictions.

12. Legal Compliance

Clients are responsible for ensuring compliance with all applicable advertising, privacy, and marketing laws within their jurisdiction. Nico SEO LLC assumes no liability for a client’s legal non-compliance.

13. Meta / Google Ad Account Suspension

Nico SEO LLC is not liable for account bans or suspensions by Meta, Google, or other platforms. While Nico SEO adheres to platform policy standards, final compliance responsibility remains with the client.

14. Ad Budget Management (Stellar Success & Advanced Packages)

• Ad Budget Control: For managed ad accounts, Nico SEO allocates the ad budget as defined in the signed agreement.
• Non-Refundable Spend: Once Meta or Google has billed the account, ad spend is non-refundable.
• Budget Adjustments: Clients may request ad budget increases or decreases in writing. Adjustments require approval and may necessitate a revised agreement.

15. ACH Authorization & Enforcement

By signing the ACH Authorization Form, the client grants Nico SEO LLC permission to withdraw payments per the agreed schedule. Nico SEO may initiate one-time debits for early termination balances as permitted in the service agreement.

16. Governing Law

This agreement is governed by the laws of the State of New York. Any disputes shall be resolved in Erie County, NY.

End of Terms of Service